Andrea Bienestar y Seguridad

REMEMBER THAT YOU HAVE 2 OPTIONS
TO PLACE YOUR ORDERS AND RECEIVE THEM DIRECTLY AT YOUR HOME*

ANDREA MOBILE

DOWNLOAD THE APP HERE

CALL CENTER

OR BY CALLING OUR CALL CENTER AT
1 (877) 263 7320

IMPORTANT ANNOUNCEMENT
All of our store branches will be temporarily closed or until further notice. Stay informed on this page, you can also receive notifications at Andrea Mobile - Download it today or directly on your email if you have it updated.

For more information and to receive the latest news from Andrea, call 877 263 7320.

KEEP SELLING FROM HOME WITH YOUR
ONLINE STORE AND SHARING YOUR CATALOGS

Click here to enter your online store

You can share it from your app
and by andrea.com/catalogs

Support measures

Andrea will maintain your current discount level, regardless your net purchases during this month of crisis.
We will extend the period to return/exchange your items.
The reserved order period will be extended.
Exchange notes and Purchase Vouchers will be valid when we reopen
We are making improvements to make it even easier for you to continue doing business from the comfort of your home.
If you have any bonus pending in your account, you will be able to use it to purchase product through the Contact Center with home delivery service. Ask about available shipping cost supports.

Precautionary measures

FAQ

Andrea Móvil is a free app that can be used by the Stars and consumers with Android or Apple devices. With it you will have access to catalogs, videos, exclusive promotions, and news; Our Stars will have an exclusive site that will also include the status of the order, product stocks, shopping bag, customers and sales information, among others.

Do not forget that it is a temporary closure by official disposition and joining the measures established by the government and the World Health Organization in the face of the contingency generated by COVID-19.

We remind you that you have two options to place your orders:

  • -By our mobile app
  • -By calling the call center at 1 (877) 263 7320
  • 1. Download the app
  • 2. Enter your membership number
  • 3. Select the call center option as a branch store
  • 4. Place your order
  • 5. Choose your payment method
  • 6. Receive your products at the door of your house

Yes. Once you have reserved your order, you can dial 1 (877) 263 7320 to make your payment.

We will be aware of the official provisions established by the government and the World Health Organization in the face of the contingency generated by COVID-19.

Check our social networks periodically for more information.

If you made or had a pending order to pick up at one of our branch stores that are currently closed, it will be canceled. You can make your order again through our Call center at 1 (877) 263 7320 or through our mobile app.

In case the branch store where you made your order is closed. The exchange and refund period will be extended during the contingency and will be maintained whenever the corresponding health authorities allow the reopening of our branch stores.

If you still have doubts or questions, we invite you to call our call center at 1 (877) 263 7320

Via call center at 1 877 ANDREA 0 (1 877 263 7320) or at andrea móvil and spi starting your session using Call Center as a branch store

Branch store orders had to be cancelled, but don't worry we can take your order again to send it from call center to your home.

With a debit and credit card, we will transfer you to an automatic system where you enter your data and the system makes the charge.

We ship it to you to your home via UPS.

We are only sending order to your address or your client address.

It is completely free if you place an order of 50 dollars or more, if your order is less than 50 dollars, it is only 9.90 USD.

The returns of product that you purchased at your branch store with pleasure we will receive it as soon as we open your branch stores, don't worry about the elapsed time. The returns of product you buy at our call center can be made by sending them by package once the end of the health contingency.

Once the contingency is over please send by package your purchase made by call center, before you make your return contact us to indicate you how.

Yes, your exchange notes will be available on Call Center.

You can use them when we open your branch store.

Currently our payment methods at call center are credit and debit card, when we open again your branch store you can continue to use CrediAndrea.

In brief we will be communicating with you to indicate you how you can continue making your crediandrea payments.

We are updating our system so that the payment is the same as your branch store with your seller's permit without charging you taxes.